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Oct 21, 2007

Quiet! Hotels strive to keep the noise level down- USA Today reports on the efforts undertaken by some hotels to reduce noise complaints by patrons:

Thin walls, loud neighbors, partiers and construction banging have ticked off almost anyone who has stayed in a hotel. Noise was the top complaint (ahead of room cleanliness) in the annual North American Hotel Guest Satisfaction Survey of 47,634 travelers recently released by J.D. Power and Associates.

The article mentions one of the easiest and least-expensive means of mitigating noise complaints: simply warn patrons of construction or other noisy activities. Alas, hotel staff tends to find it easier to ignore the matter and hope if goes away.

It is good to see that there is at least one hotel chain that is using “quiet” as a selling point.

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